Last year I bought a boat! A catamaran in fact, and I didn’t really intend to! I started making phone calls about boats and there was some interesting industry interaction – some of the dealers were helpful and some just couldn’t care unless I was buying today!
More phone calls, more dreaming in Boat Trader and eventually a trip to QLD to view a couple of boats. This put us in touch with Mark Elkington of The Yacht Sales Co., and I’ve gotta say I was soon getting impressed with the offers of service, airport pickups, accommodation booking and so on. Still no intention to hand over the cash NOW! However, Elana fell in love with a Lavezzi 40 and so did I.
Compared to the service we had received from other catamaran companies, we knew we were in the right place. We felt welcome, unpressured and informed with the guys (and girls) from The Yacht Sales Co. We were so unpressured that – bugger it – we made our own decision at that point.
In at the deep end, let’s make an offer, and we did. The usual to-ing and fro-ing all made incredibly easy by Mark’s professionalism, and all of a sudden we owned a big cat! But the best was yet to come.In the delivery process I got involved with all the other crew – they made us feel so welcome, even when I knew we were being pains.
EVERY request I had was made to sound so easy to sort out. I had never, ever, ever received service of that quality in my 53 years on this planet. NOTHING was too much trouble, this was incredible fun getting the boat ready for a 3,500k sail home. Only made fun because of the professionalism and incredible will to help from the The Yacht Sales Co. crew.
It could easily have been very far from fun without these guys on our side. If you are in the market for a catamaran, buy whatever you like, but if you don’t at least give the The Yacht Sales Co., crew a go you may be getting a very second rate experience.