The Yacht Sales Co. prides itself on providing outstanding service to our clients throughout all stages of their ownership journey. Our After-Sales Service team delivers a comprehensive range of services, no matter where you are in the world.
Service, Warranty & Parts
Full warranty, service and technical support for all our new boat brands is provided with ongoing professional technical and general assistance always available to owners by phone or email when required. Our Spare Parts department stocks brand parts and efficiently sources aftermarket parts for current and legacy models.
From our Australian office, our team also offers remote warranty support for yachts collected ex-factory that are located anywhere in the world.
Service, Warranty & Parts Request Form
Commissioning
We have Commissioning teams based in France and throughout the Asia Pacific to oversee all service aspects of preparing your new boat for use, encompassing all onboard systems, such as rigging, electrics, gas/cooking, entertainment systems, safety gear, anchoring, fitting of tender to davit/lifting platform, equipment warranty registrations and installation of ex-factory options.
Handover
The Yacht Sales Co. delivers always our clients a comprehensive and personalised Handover service, which includes a detailed walk-through of the vessel, contract reviews, demonstration of all system and equipment functionality, acceptance documents and sea trials.
Training
The Yacht Sales Co. also offers customised sail and motor yacht training for clients upon request, covering systems operations, maintenance requirements, troubleshooting, inshore and offshore boat handling, and berthing practice.
Additional sail training is available for clients planning to undertake extended voyages immediately after handover/delivery, and we can also provide highly professional and experienced skippers if required.