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Service Administrator – The Boat Works, Gold Coast

The Yacht Sales Co. is seeking a Service Administrator to join our friendly and supportive team at The Boat Works on the Gold Coast, Australia. This is a part-time role and can be based around flexible hours that fit your lifestyle. 

This is an exciting opportunity to be part of a highly regarded, forward-thinking yacht sales and service business where innovation, trust and teamwork drive everything we do.

We’re looking for an organised, motivated administrator to partner with our hands-on Service Technician and keep our owners’ service and warranty work moving, from first call to final sign-off!

 

Why You’ll Love This Role:

✅ Part-time or full-time – the choice is yours

✅ Flexible hours that work around school times

✅ Monday to Friday only – no weekends

✅ Down-to-earth, supportive leadership

✅ Autonomy and real ownership of your role

✅ Be part of something truly special

What Your Days Could Look Like:

Logging and managing service requests from our yacht owners in Zoho Desk

Keeping owners updated until every job is complete

Preparing and tracking warranty claims with our factory partners in France

Scheduling our Service Technician, ordering parts and arranging boat access

Booking contractors, issuing purchase orders and checking invoices

Invoicing service work using MYOB and Xero

Keeping our sales team in the loop on their owners’ service needs

Any other administrative tasks as required

You’ll Thrive Here If You Have:

  • Previous experience in administration, customer service or office coordination
  • Strong organisation and clear written communication
  • Confidence working with CRMs or ticketing systems, Microsoft Office and invoicing
  • A calm, friendly attitude and the persistence to see things through to the end
  • Boat knowledge or French language skills an advantage but not required

 

This is more than just a job – it’s a rare opportunity to join a respected yacht sales and service business, in a role built around your life.

Let’s get started.

Please complete the below application form and one of our team will contact you as soon as possible

Job Application Form – Service Administrator – Gold Coast

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